Reactive Maintenance
When something breaks, you need it fixed, not patched, promised or postponed. One call gets the right trade on site fast.
The service
Fast response. Permanent fix.
Reactive maintenance is where cowboys thrive: a quick patch, an invoice, and the same leak back in six weeks. We work the other way round: make it safe fast, diagnose the actual cause, then fix it once.
We deliver reactive maintenance for facilities managers, managing agents and contractors including major utilities work in the Southern Water supply chain. Multi-site clients get a single point of contact and consistent reporting across every callout.
- Roof leaks and storm damage
- Emergency making-safe
- Drainage clearance and repair
- Plumbing repairs
- Carpentry, glazing and locks
- Water ingress investigation
- Insurance reinstatement works
- Multi-site callout contracts
Why SRB
The number FMs save under "actually turns up"
Clear callout process, honest diagnosis, photos of the completed repair, and a fair invoice. If our fix ever fails, we return and put it right, free.